Privacy Policy

EarnLink Global ("EarnLink", "we", "us") operates an invitation-based referral membership platform available at earnlink.online. This policy applies to the EarnLink website and to any EarnLink mobile application that uses the same member accounts.

We collect only the information needed to run member accounts and the referral programme:

• Username — your permanent public referral identifier.
• Email address — used for sign-up, account recovery and service messages.
• WhatsApp number — used for member-to-member and support contact.
• Mobile Money (MoMo) number and the name registered on that MoMo account.
• Country and full name, where you provide them.
• Account and authentication information — encrypted password credentials, sign-in state and account status (active, suspended, banned).
• Referral and upline information — who invited you, and the members who joined through your link.
• Membership stage and progression records.
• Upgrade and payment reference information — the EarnLink request reference, the EarnLink MoMo payment reference code, the MOMO Transaction ID you enter, amounts, timestamps and verification status.
• In-app notifications and administrative audit records relating to your account actions.
• Basic technical information generated when you use the service, such as error diagnostics needed to keep the platform working.

We do not collect government ID documents, biometric data, precise location, contact lists, photos or device files.

• To create and operate your member account and authenticate you securely.
• To display your invitation link and maintain your referral tree and upline relationship.
• To let your direct downline see the MoMo details they need to pay you for a stage upgrade.
• To record, match and verify upgrade payments and administrative fees.
• To send account, upgrade and verification notifications inside the platform.
• To detect misuse, protect account security and maintain platform integrity.
• To respond to your support, privacy or account-deletion requests.

We do not sell your personal information and do not use it for third-party advertising.

EarnLink currently uses manual member-to-member Mobile Money payments. There is no in-app payment processor, and EarnLink does not capture, store or process card details, MoMo PINs, passwords or wallet credentials.

Payments are made directly by a member to their designated upline, or to the EarnLink administrative MoMo account where a payment must be routed to EarnLink. What we store is the reference information you submit — the payment reference code and the MOMO Transaction ID — so payments can be matched and verified by the receiving member and by an administrator.

Your MoMo number and MoMo account name are shown only to members who legitimately need them to pay you (your direct downline during an upgrade) and to administrators for verification. They are never shown publicly, on the homepage, or on the registration page.

• Data is stored in a managed, access-controlled cloud database used solely by EarnLink.
• Traffic between your device and EarnLink is encrypted in transit (HTTPS).
• Passwords are handled by our authentication provider and stored only in hashed form; EarnLink staff cannot read them.
• Row-level database security restricts every record to the accounts entitled to see it.
• Sensitive operations — upgrade requests, verifications and account status changes — are executed by server-side logic and recorded in an audit trail.

• You — your own profile, team, transactions, notifications and upgrade records.
• Your direct upline and downline — limited details required by the referral and upgrade process, including the MoMo details needed to complete a payment.
• EarnLink administrators — member records, payment references and audit records needed for verification, support, moderation and platform integrity.
• Our infrastructure providers — hosting, database and authentication services that process data on our behalf under their contractual obligations.
• Authorities, where disclosure is legally required.

We keep your account information while your account is active. When an account is deleted, personal profile information — such as full name, email address, WhatsApp number, MoMo number and MoMo account name — is removed or anonymised where legally permitted.

Some records must be retained for legitimate legal, security, financial and integrity reasons:

• Transaction and upgrade payment records, including references and verification history, which document payments made between members.
• Administrative audit records of verifications, moderation actions and deletion requests.
• Referral-tree links required so that other members' upline and downline relationships remain intact and are never altered by someone else's deletion.

Retained records are kept to the minimum necessary and are not used to contact you after deletion.

You can request deletion from the Profile page inside your account, or from our public account deletion page if you no longer have the app installed. Requests require explicit confirmation, are checked against the signed-in account, and are reviewed by an administrator so that financial and audit obligations and other members' referral relationships are handled correctly. You can cancel a request at any time before it is approved.

Once an administrator approves the request:

• Access is permanently disabled — the account can no longer sign in, refer, upgrade, earn or take part in any new transaction.
• Personal identifying information is deleted or anonymised: full name, email address, WhatsApp number, country, MoMo number and MoMo account name, together with your in-app notifications.
• Your original username and referral code stop being an active public identity: they are replaced with a non-identifying internal reference, and links using the old username or code no longer work.
• The account is shown to anyone who can still see it only as an anonymous deleted member.
• Certain historical financial, accounting, security, audit and structural referral records are retained in anonymised, de-identified form where necessary for legitimate legal, accounting, security, dispute-resolution and platform-integrity purposes.
• The internal record is kept as a structural placeholder so that other members' upline and downline relationships, balances and rewards are never altered by someone else's deletion.

• Access — request a copy of the personal information we hold about you.
• Correction — update your name, contact and MoMo details from your Profile page at any time.
• Deletion — request account deletion as described above, subject to the retention rules in section 7.
• Objection or restriction — ask us to limit certain processing where the law allows.
• Complaint — contact us, and where applicable your local data protection authority.

Your username and upline are permanent while your account exists; they are the foundation of the referral structure and cannot be changed.

EarnLink is not intended for anyone under 18, and we do not knowingly collect their information.

We may update this policy as the platform develops. The updated date at the top of this page always reflects the current version.

For privacy questions or requests, email support@earnlink.online.